Last Updated: January 15, 2024
At Garnet-peak, we are committed to protecting the privacy and personal data of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements for visitors from the European Economic Area (EEA).
Garnet-peak is the data controller responsible for your personal data collected through this website. Our contact details are:
Garnet-peak
245 Heritage Lane, Suite 302
Vancouver, BC V6B 2K7
Canada
[email protected]
We process personal data under the following legal bases as defined by the GDPR:
When you submit an inquiry through our contact form, you provide consent for us to process your personal data for the purpose of responding to your request. You may withdraw this consent at any time by contacting us.
We may process certain data based on our legitimate interests, including website security, fraud prevention, and improving our services. We ensure that these interests do not override your fundamental rights and freedoms.
In some cases, we may be required to process your data to comply with legal obligations, such as responding to lawful requests from public authorities.
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request. If we need additional time due to the complexity of your request, we will notify you within the initial one-month period.
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where data is transferred to other countries, we ensure appropriate safeguards are in place.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are typically retained for three years, after which they are securely deleted unless longer retention is required for legal purposes.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority in your member state of residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
For any questions regarding GDPR compliance or to exercise your data protection rights, please contact us at:
Garnet-peak
245 Heritage Lane, Suite 302
Vancouver, BC V6B 2K7
Canada
[email protected]