Privacy Policy

Last Updated: January 15, 2024

Garnet-peak ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website garnet-peak.com.

Information We Collect

We may collect information about you in various ways. The information we may collect on the website includes:

Personal Data

When you submit an inquiry through our contact form, we collect personally identifiable information such as your name, email address, organization name, and any additional information you choose to provide in your message. This information is collected voluntarily when you choose to contact us.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information helps us understand how visitors use our site.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services
To improve our website and user experience
To analyze website usage patterns
To comply with legal obligations
To protect our rights and prevent misuse of our services

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for a period of three years unless you request earlier deletion.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to withdraw consent where processing is based on consent
The right to lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and their purposes, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Garnet-peak
245 Heritage Lane, Suite 302
Vancouver, BC V6B 2K7
Canada
[email protected]